Returns & Refunds

30-Day Money-Back Guarantee

We offer refunds on unused item(s) in good condition. You have 30 days, from the day you received order, to submit a return and refund request.

When you receive item(s) that is defective, incorrect, or incomplete, please contact us immediately so we can make it right. Once we accept your return request, our customer service will be in touch to start processing your request within 5 working days. Then you can post the item back to us.

If you return the item(s) for personal reasons, the return freight is at your expense. Please note that products must be returned in the original packaging and will not affect the second sale. Once the item arrives back at the warehouse for inspection, the refund process will begin.

Hassle-Free Exchange

A hassle-free exchange is ready if it is in stock. You can exchange your item(s) within 24 hours you placed the order and before your package was shipped out. If your package has been shipped out, we will not accept your replacement request, but you can refuse to accept the package when it arrive.

How do I cancel an order?

For canceling an order which has not been processed, please contact us as soon as possible. Orders whose parcels have already been processed can not be canceled.


For more information view our Returns Policy.